Your privacy is important to us
This privacy notice describes how App collects, uses, shares, and processes your personal data. We are committed to protecting your privacy and ensuring transparency in our data practices.
Age Requirement: This App is intended for users aged 18 or older. We do not knowingly collect data from children under 18.
This policy complies with the Nigeria Data Protection Act (NDPA) 2023 and applies to all services accessible through the MyQuramarketpalce App.
MyCare Assistant is the data controller responsible for your personal data. Our full details can be found at https://mycareassistant.ng/.
We collect, use, store and transfer different kinds of personal data about you, grouped into the following categories:
Name, date of birth, and other identifying information
Email address, phone number, and postal address
Username, password, preferences, and account settings
Payment details and transaction history
App activity, session logs, and interaction data
Preferences and session identifiers
Registration: Identity and Contact Data during account creation
Communications: Contact Data through emails, chat, and support interactions
App Usage: Usage Data through app monitoring and analytics
Device Information: Technical data about your device and connection
Third Parties: Information from payment processors and service providers
Special Category Data: We do not intentionally collect sensitive personal data such as health information, religious beliefs, or political opinions, except where necessary for app security and functionality.
We process your personal data based on different lawful grounds depending on the purpose:
• Service Delivery: Providing core app functionality and features
• Account Management: Creating and maintaining your user account
• Communication: Responding to inquiries and providing support
• Improvements: Analyzing usage patterns to enhance our services
• Security: Detecting and preventing fraud and unauthorized access
• Marketing: Sending promotional content (with your consent)
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Encryption: All data is encrypted both in transit and at rest using industry-standard protocols
Secure Servers: Data is stored on secure servers located in Nigeria
Access Controls: Strict employee access controls and authentication procedures
Regular Monitoring: Continuous monitoring for potential security threats
Incident Response: Procedures in place to detect and respond to data breaches
Your Responsibility: You are responsible for keeping your password confidential and not sharing it with anyone. Please notify us immediately of any suspected unauthorized access to your account.
All payment transactions are encrypted using Secured Sockets Layer (SSL) technology. We work with trusted payment processors to ensure your financial information is handled securely.
Under the Nigeria Data Protection Act (NDPA) 2023, you have several rights regarding your personal data:
Request copies of your personal data and information about how we process it
Request correction of inaccurate or incomplete personal data
Request deletion of your personal data under certain circumstances
Request limitation of processing your personal data
Request transfer of your data to another service provider
Object to processing based on legitimate interests or direct marketing
How to Exercise Your Rights: Contact us at philip@mycareassistant.ng to make any requests. We will respond within 30 days and may require verification of your identity.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Active Accounts: Data retained while your account is active and for a reasonable period thereafter
Inactive Accounts: If you don't use the app for an extended period, we may treat your account as expired and delete your data
Legal Requirements: Some data may be retained longer to comply with legal obligations
Anonymized Data: We may anonymize data for research or statistical purposes
Data Deletion: Once we no longer have a legal right to hold your personal data, we will delete it securely. In some cases, we may anonymize the data so it can no longer be associated with you.
Our App may contain links to third-party websites and services, such as insurance companies or payment gateways. These external services are not covered by this privacy policy.
Important: We are not responsible for the privacy practices of third-party websites. Please review their privacy policies before submitting any personal data to these services.
We regularly review and may update this privacy policy. When we make material changes, we will notify you by:
• Posting the updated policy on this page
• Sending you a push notification or email
• Displaying the changes when you next use the app
Questions about your privacy or this policy? We're here to help!
philip@mycareassistant.ng
developer@mycareassistant.ng
Km 42 Lekki Epe Expressway
Lagos, Nigeria
https://mycareassistant.ng/